Tube Train

With more Londoners returning to public transport as the Government’s lockdown restrictions are gradually eased and the capital’s workplaces and attractions reopen, TfL has released a new travel app to make it easier for customers to plan their journeys.

Services on TfL’s Tube, rail and bus services have been restored to normal levels during weekdays and near-normal levels at weekends.

The new iPhone app provides real-time train times in a mobile-friendly way and information to enable travel at quieter times outside peak hours to help customers maintain social distancing. The app also offers alternative routes and walking and cycling options. These features will develop further based on customer feedback.

Making travel easier for Londoners with accessibility needs is a top priority for TfL. The app improves accessibility information by including a ‘step-free’ mode to access easy-to-navigate views of all stations with street-to-platform accessibility.

It shows where step-free access is available in one direction and step-free interchange between lines and opens up more of London to customers with accessibility needs. Customers can also use the iOS VoiceOver and Dynamic Type capabilities to use the app.

This new app will make it easy to travel at the quieter times, change your plans on the move should that be necessary and access information on walking and cycling routes. It will also make it easier for customers with accessibility needs to access as much of the network as possible.

Vernon Everitt, MD of Customers, Communication & Technology at TfL

With the vast majority of Tube stations providing free Wi-Fi and the recent pilot of 4G on the eastern section of the Jubilee line, Londoners will also be able to access TfL Go’s journey information while on the move.

TfL intends to release an Android version in the autumn, with further updates later in the year. New features will include live bus information, lift status and the location of toilets.

The app was designed and built in-house by TfL and uses the open data feeds freely provided to third party app developers and others. TfL’s online data portal is currently being updated to provide greater resilience and flexibility to developers to access and use the information in their own products and services.

By Benjamin Lewis

Benjamin Lewis is the executive producer of UTCR.Live.

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